On-Duty Store Lead & Customer Experience Coach

Tailored Brands, Inc.; York (York County); On-site; USD 42,000 - 55,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead in York, PA to partner with the Store Manager in driving sales and delivering an outstanding customer experience. You will coach a team, manage daily operations, and ensure brand standards are met while on duty.

You will contribute to a collaborative store culture, oversee staffing, and implement store programs to maximize performance and customer satisfaction. A strong focus on leadership and teamwork will be essential.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and business acumen.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient with technology systems, Microsoft Office and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead staff toward sales, service, and operational goals.
• Coach and develop team; recruit and foster an inclusive store environment.
• Ensure planning and execution of store programs to drive sales and branding.
• Support staffing to meet customer needs and store initiatives.
• Maintain high standards of customer service and store presentation.

Skills

Retail sales experience

Leadership skills

Strong communication

Active listening & problem-solving

Coaching & development

Technology proficiency

POS system operation

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead in York, PA to partner with the Store Manager in driving sales and delivering an outstanding customer experience. You will coach a team, manage daily operations, and ensure brand standards are met while on duty.

You will contribute to a collaborative store culture, oversee staffing, and implement store programs to maximize performance and customer satisfaction. A strong focus on leadership and teamwork will be essential.