On-Duty Store Lead & Coach

Tailored Brands; Rock Hill (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Tailored Brands is seeking a Store Lead to partner with the Store Manager in Rock Hill to coach the team, drive sales, and maintain store operations when on duty. You will open and close the store as the manager on duty, model company values, and lead by example to elevate the customer experience.

The role emphasizes leadership, coaching, and the ability to motivate staff while delivering exceptional service consistent with brand standards and company directives.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead store staff in achieving sales, service, and operational goals.
• Coach and develop team members to maximize performance and engagement.
• Open and close the store when scheduled, including keyholding responsibilities.
• Drive customer experience by aligning with brand standards and initiatives.
• Communicate priorities and sales information to ensure staff are equipped to succeed.
• Participate in staff recruitment and foster an inclusive store environment.

Skills

Retail experience

Leadership

Communication

Technology proficiency

POS familiarity

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands is seeking a Store Lead to partner with the Store Manager in Rock Hill to coach the team, drive sales, and maintain store operations when on duty. You will open and close the store as the manager on duty, model company values, and lead by example to elevate the customer experience.

The role emphasizes leadership, coaching, and the ability to motivate staff while delivering exceptional service consistent with brand standards and company directives.