On-Duty Leader: Drive Fun, Safety & Team Growth

Goldfish Swim School; Rockville (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Paid training (safety and pool certs)

Healthcare stipend

Free swim lessons for family after 3mo

Job summary

Goldfish Swim School in Rockville, MD is seeking a dynamic leader to oversee daily operations and staff performance while upholding our high standards of safety and service.

You will coach teams, ensure consistency with SOPs, and train staff to deliver exceptional swim instruction and customer care to families. This role emphasizes internal development, safety compliance, and cross-functional collaboration within the school.

Qualifications

• Two or more years management experience required.
• High school diploma or GED is required; bachelor’s degree or higher preferred.
• Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred.
• Two or more years as a swimming instructor preferred.

Responsibilities

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Manages the staff to ensure high productivity, excellent performance and positive employee satisfaction.
• Onboarding: trains and oversees new staff to provide superior swim instruction and golden customer service to the students and families of GSS.
• Provides sales and marketing training to all qualified sales staff to better promote the program.
• Gains knowledge and experience with all software programs to assist with booking, scheduling, reporting, and all administrative functions.
• Helps with pool operations to ensure a safe and sanitary swim environment.
• Believes in developing from within: actively seeks to coach and develop employees and believes in developing from within.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Fulfills other duties and responsibilities as assigned by the Employer.

Skills

High energy

Communication

Organizational skills

Problem solving

Child engagement

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Goldfish Swim School in Rockville, MD is seeking a dynamic leader to oversee daily operations and staff performance while upholding our high standards of safety and service.

You will coach teams, ensure consistency with SOPs, and train staff to deliver exceptional swim instruction and customer care to families. This role emphasizes internal development, safety compliance, and cross-functional collaboration within the school.