On-Demand AV Field Engineer (L2) – Meeting Rooms

Axiom Technologies Pty Ltd.; South San Francisco (CA); On-site; USD 62,000 - 90,000; Part time

Job summary

Axiom Technologies is seeking experienced AV Support Engineers – L2 Field Support to provide onsite technical support for meeting rooms and AV environments across client locations in South San Francisco.

This on-demand, 1099 independent contractor role involves troubleshooting meeting room technologies, audio-visual equipment, Microsoft Teams Rooms, network connectivity, and peripherals, with hours and frequency not guaranteed.

Qualifications

• Hands-on experience troubleshooting meeting room technologies, AV equipment, Microsoft Teams Rooms, network connectivity, and related peripherals.
• Previous experience in AV support, meeting room support, field services, or L2 desktop/AV support.
• Hands-on experience with meeting room technologies and AV peripherals.
• Experience supporting Microsoft Teams Rooms is preferred.

Responsibilities

• Advanced onsite troubleshooting of AV issues, including intermittent failures, device disconnects, poor call quality, and peripheral issues.
• New meeting room setup and build, including MTR, consoles, cameras, DSPs, displays, and peripheral integration.
• IMACD activities – relocate, install/replace, add, change & decommission meeting room equipment.
• Advanced configuration support via Teams Admin Center for predefined configurations.
• Network & AV issue isolation with VLAN checks, QoS validation, and hardware/software demarcation.
• Documentation & reporting: update tickets, capture logs, and maintain as-built docs.

Skills

AV support

Meeting room tech

Microsoft Teams Rooms

Network connectivity

Onsite troubleshooting

Peripherals setup

Tools

PuTTY

Job description

Axiom Technologies is seeking experienced AV Support Engineers – L2 Field Support to provide onsite technical support for meeting rooms and AV environments across client locations in South San Francisco.

This on-demand, 1099 independent contractor role involves troubleshooting meeting room technologies, audio-visual equipment, Microsoft Teams Rooms, network connectivity, and peripherals, with hours and frequency not guaranteed.