On-Campus Housing Coordinator

The Southern Baptist Theological Seminary; Louisville (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

The Southern Baptist Theological Seminary is seeking a Housing Associate to support the Housing office and Supervisor. The role includes front desk duties, answering calls and emails, and assisting with move-in/move-out operations on campus.

You will help maintain housing conditions, coordinate with residents and contractors, and contribute to an improved on-campus living experience for residents and guests.

Qualifications

• Customer service experience or coursework related to resident services.
• Ability to manage front desk tasks and marshal multiple requests efficiently.
• Strong communication skills for residents, guests, and staff.

Responsibilities

• Maintain housing units in prime condition.
• Explain move-out procedures to residents.
• Assess damages to restore apartments.
• Inform residents about rates, availability, and status.
• Answer phones, respond to inquiries, process maintenance requests, and assist with leases and checkout.
• Process housing applications and confirmations.
• Coordinate with vendors and campus departments to prep apartments.
• Escort contractors around campus.
• Coordinate maintenance tasks with appropriate companies.
• Ensure contracted vendors meet standards.
• Inspect apartments and dorms thoroughly.
• Create work orders.
• Liaise with Facilities about work requests and maintenance.
• Maintain housing documents.
• Assist with moving furniture as needed.
• Provide front desk support to the Legacy Hotel.

Skills

Customer service

Front desk operations

Communication

Multitasking

Education

Some college completed

Tools

Microsoft Office

Google Drive

Housing management software

Job description

The Southern Baptist Theological Seminary is seeking a Housing Associate to support the Housing office and Supervisor. The role includes front desk duties, answering calls and emails, and assisting with move-in/move-out operations on campus.

You will help maintain housing conditions, coordinate with residents and contractors, and contribute to an improved on-campus living experience for residents and guests.