Student Housing Operations Coordinator

Georgia Southern University; Statesboro (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

Georgia Southern University is seeking an Operations Coordinator for Housing to manage business, occupancy, and facility operations within University Housing. The role acts as a liaison with campus partners and oversees front desk operations, contracts, room assignments, and billing to support student housing needs.

Requires a Bachelor's Degree and at least 1 year of related experience. The position is full-time, non-exempt, located at East Georgia Campus in Swainsboro, GA, with pay at $22.37

Qualifications

• Bachelor's Degree required.
• At least 1 year of related work experience.
• Experience with housing management systems preferred.

Responsibilities

• Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
• Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations
• Oversee front desk operations to ensure excellent customer service to students and parents
• Process student housing charges, billing, and occupancy changes impacting student accounts
• Coordinate housing correspondence, including contracts, applications, room assignments, and changes
• Manage break housing approvals, relocations, communications, and billing
• Oversee all summer housing processes and assignments for summer school, camps, and conferences
• Develop and implement efficient front desk and operational processes to enhance service delivery
• Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
• Manage the key system, central office operations, storage, purchasing, and inventory processes

Skills

Customer service

Communication

Office software

Education

Bachelor's Degree

Tools

Banner system

Housing management system

Job description

Georgia Southern University is seeking an Operations Coordinator for Housing to manage business, occupancy, and facility operations within University Housing. The role acts as a liaison with campus partners and oversees front desk operations, contracts, room assignments, and billing to support student housing needs.

Requires a Bachelor's Degree and at least 1 year of related experience. The position is full-time, non-exempt, located at East Georgia Campus in Swainsboro, GA, with pay at $22.37