On-Campus Health Admin Coordinator & Patient Services Lead

University of Vermont; Burlington (VT); On-site; USD 37,000 - 39,000; Full time

Job summary

The University of Vermont’s CHWB Counseling and Psychiatry Services seeks a CAPS Administrative Coordinator/Patient Services Representative to oversee administrative operations at two campus locations, with supervision from the Office Operations Manager and CAPS leadership. You will lead front desk operations, support recruitment, onboarding trainees, and ensure scheduling and compliance across sites.

The role requires an associate degree with 3–4 years of admin experience, strong organizational

Qualifications

• Associate’s degree with at least three to four years of progressively responsible administrative experience.
• Proficiency in spreadsheets, databases, word processing, and survey applications.
• Ability to organize work priorities, plan, and adhere to structured regulations.
• Ability to prioritize effectively, work, and make decisions independently and as part of a team.
• Ability to communicate interpersonally and sensitively to human concerns.
• Ability to adhere to confidentiality and ethical standards, maintain a high level of discretion.

Responsibilities

• Build clinical schedules and oversee the CHWB withdrawal process.
• Oversee PurCard and budget reconciliation.
• Coordinate events and site operations at two locations.
• Ensure compliance and reporting; assist with project management.
• Support CAPS recruitment, onboarding trainees, temps, and new staff.
• Provide leadership to CAPS front desk administrative staff and coordinate with the CHWB Business Operations Team.

Skills

Organization & prioritization

Office software proficiency

Interpersonal communication

Confidentiality & discretion

Decision making

Education

Associate’s degree

Tools

Electronic health records (EHR)

Student information systems

Job description

The University of Vermont’s CHWB Counseling and Psychiatry Services seeks a CAPS Administrative Coordinator/Patient Services Representative to oversee administrative operations at two campus locations, with supervision from the Office Operations Manager and CAPS leadership. You will lead front desk operations, support recruitment, onboarding trainees, and ensure scheduling and compliance across sites.

The role requires an associate degree with 3–4 years of admin experience, strong organizational