On-Campus Financial Aid Advisor — Student Aid & Packaging

NEIU; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Sick and vacation days

State Universities Retirement System

Job summary

Northeastern Illinois University seeks two Financial Aid Representatives to advise, evaluate, package and authorize eligibility for federal, state, institutional, and private aid. You will provide customer service that supports student success and helps maximize financial assistance while minimizing holds.

Responsibilities include presenting at workshops/open houses, assisting with FAFSA completion, and ensuring timely reviews while upholding university policies.

Qualifications

• Two years of college coursework or equivalent experience.
• Two years of work experience in office, business, or customer relations.
• Legally authorized to work in the United States; background check required.

Responsibilities

• Review eligibility for federal, state, institutional and private financial aid.
• Advise students/parents on financial aid programs and payment options.
• Present at workshops/open houses and assist with FAFSA completion.
• Perform other duties and special projects as assigned.
• Monitor verification requirements and contact students to prevent delinquencies.

Skills

Customer service

Financial aid knowledge

Office administration

Education

Two years college coursework

Office/customer relations experience

Job description

Northeastern Illinois University seeks two Financial Aid Representatives to advise, evaluate, package and authorize eligibility for federal, state, institutional, and private aid. You will provide customer service that supports student success and helps maximize financial assistance while minimizing holds.

Responsibilities include presenting at workshops/open houses, assisting with FAFSA completion, and ensuring timely reviews while upholding university policies.