On-Campus Enrollment & Student Success Coach

Texas State Technical College; Waco (TX); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Texas State Technical College is seeking an Enrollment Coach to guide students from enrollment through graduation, acting as a supportive resource and advocate. You will work with multiple internal departments to ensure a seamless student experience and improved persistence and graduation outcomes.

The role emphasizes customer service, strong communication, critical thinking, and the ability to manage a varied caseload. Occasional travel and occasional night/weekend availability may be required.

Qualifications

• Associate’s Degree required; 1–3 years customer service or sales preferred.

Responsibilities

• Manage a student caseload and address enrollment, financial aid, and progression questions.
• Collaborate with Admissions, Veteran Services, Financial Aid, and other departments to monitor student progress.

Skills

Customer service

Written & verbal communication

Critical thinking

Multitasking

Adaptability

Education

Associate’s Degree

Tools

Early Alert system

Job description

Texas State Technical College is seeking an Enrollment Coach to guide students from enrollment through graduation, acting as a supportive resource and advocate. You will work with multiple internal departments to ensure a seamless student experience and improved persistence and graduation outcomes.

The role emphasizes customer service, strong communication, critical thinking, and the ability to manage a varied caseload. Occasional travel and occasional night/weekend availability may be required.