On-Call Wine Bar Server — World‑Class Guest Experience

Biltmore Workforce Management; Asheville (NC); On-site; USD 11,000 - 16,000; Full time

Job summary

Biltmore is seeking a Wine Bar Server to coordinate table service and educate guests about Biltmore Wines while delivering world-class hospitality. This on-call reserve position requires flexible scheduling and weekend availability, with starting pay and tips designed to reward performance.

Shifts are typically 2-3 eight-hour days per week, with opportunities to upsell and contribute to a premier guest experience throughout the Asheville area.

Qualifications

• High school diploma preferred.
• Previous serving experience required.
• Six months of related wine experience in fine dining is a plus.
• Strong guest service orientation and communication skills.
• Willing to learn about Biltmore Wines and wine making history.

Responsibilities

• Anticipate guests’ needs, respond promptly, and maintain positive guest relations at all times.
• Deliver and serve correct wine and food items promptly to guests.
• Maintain a high level of wine knowledge and actively upsell with each guest.
• Create a unique tasting experience by engaging guests in selected wines.
• Promote additional wine and merchandise sales to meet sales goals.
• Open and close the Wine Bar as scheduled, and maintain bar/kitchen areas.
• Assist in the kitchen with plating, food prep, and cleaning when needed.
• Multitask in a fast-paced environment and stay attentive to surroundings.

Skills

Guest relations

Communication

Multitasking

Wine knowledge

Wine service

Proactive

Education

High school diploma preferred

Job description

Biltmore is seeking a Wine Bar Server to coordinate table service and educate guests about Biltmore Wines while delivering world-class hospitality. This on-call reserve position requires flexible scheduling and weekend availability, with starting pay and tips designed to reward performance.

Shifts are typically 2-3 eight-hour days per week, with opportunities to upsell and contribute to a premier guest experience throughout the Asheville area.