Flexible Bellman & Valet — Guest Service Pro

Automatic Data Processing, Inc.; Florida; Presencial; USD 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Resumo da oferta

ADP, Inc. is seeking a Bellman/Valet in Palm Beach, FL to provide attentive guest services, assist with luggage, and drive/park guest vehicles. This full-time role requires a friendly demeanor and readiness to work in a 24-hour hotel environment.

Responsibilities include greeting guests, handling requests, and ensuring lobby operations run smoothly while maintaining high standards of safety and courtesy at all times.

Qualificações

• Experience in guest-facing hospitality roles.
• Ability to lift over 50 pounds.
• Flexible schedule; 24-hour operation.

Responsabilidades

• Planned daily duties to ensure front door operates smoothly.
• Assist guests with requests in a courteous manner.
• Handle guest complaints positively and escalate when needed.
• Notify Manager on duty about guest issues.
• Drive and park guest cars safely.
• Provide guests with directions and local information.
• Maintain lobby and workstation cleanliness and organization.
• Open car and lobby doors for guests.
• Assist with luggage during check-in and check-out.

Conhecimentos

Guest service

Communication

Problem solving

Luggage handling

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bellman/Valet

Full Time Palm Beach, FL, US

30+ days ago Requisition ID: 1129

• Health Insurance
• Paid Time Off (PTO)
• Life Insurance
• Disability Insurance

Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

• Completes daily duties to ensure the front door operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands hotels policies and procedures.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• On time, well groomed, in full uniform for his/her scheduled shifts.
• Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
• Is able to anticipate guest’s needs.
• Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
• Provides guests with accurate hotel facility information.
• Keeps lobby and work station clean and organized.
• Knows which department should be contacted in different situations.
• Opens car doors and lobby doors for guest’s
• Handles guest’s luggage upon arrival and departure.
• Safely drives and parks guest cars.
• Arranges taxis, if Concierge is not on duty.