On-Call Triage RN Supervisor

MJHS; Town of Eastchester (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to lead and support Call Center staff handling clinical and non-clinical issues. The role elevates complex matters to the Team Manager, AOC, or Hospice Medical Doctor on call.

The RN Supervisor also provides telephonic, high-quality care aligned with the Plan of Care. Ideal candidates have NYS RN licensure, 2-5 years of Hospice On Call experience, and preferred CHPN certification.

Qualifications

• Graduate from an accredited School of Nursing, BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice experience/On Call required.
• New York State RN licensure.
• NYS valid license preferred.
• Current CHPN certification preferred.

Responsibilities

• Provides leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevates complex issues to Team Manager, AOC or Hospice MD on call.
• Provides quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Leadership experience

On Call coordination

Hospice nursing

Education

BSN or BS in Nursing preferred

Graduate from accredited School of Nursing

Job description

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred