On-Call Triage RN Supervisor

MJHS; North Valley Stream (NY); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

MJHS in New York seeks an On Call RN Supervisor to lead Call Center nursing staff, coordinate clinical and non-clinical issues, and ensure high-quality patient care under the Plan of Care.

The role involves elevating complex issues to Team Manager, AOC or Hospice Medical Director on call, and delivering telephonic nursing interventions to patients according to policy.

Formación

• Must hold a New York State RN license.
• 3 years hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years hospice experience/on-call required.
• NYS RN licensure is required.
• NYS valid license preferred.
• Current CHPN certification preferred.

Responsabilidades

• Lead, support, and guide Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients per Plan of Care.

Conocimientos

Leadership

Communication

Critical thinking

Problem solving

Educación

New York RN license

BSN preferred

Herramientas

EMR (Electronic Medical Records)

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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