On-Call Triage RN Supervisor

MJHS; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

MJHS Hospice seeks an On Call RN Supervisor in New York, NY to lead Call Center staff on clinical and non-clinical issues and guide rapid decision-making.

This role elevates complex issues to Team Manager, AOC or Hospice MD on call and provides telephonic interventions based on the Plan of Care.

Qualifications

• Graduate from an accredited School of Nursing; BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.
• New York State RN licensure.
• Current CHPN certification preferred.

Responsibilities

• Provides leadership, support, and guidance to Call Center staff for clinical/non-clinical issues and situations.
• Elevates complex issues to Team Manager, AOC or Hospice MD on call.
• Provides quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Hospice nursing

Leadership experience

On-call duties

Telephonic triage

Education

New York RN licensure

BSN preferred

CHPN certification preferred

Job description

Come lead with us at New York, NY

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 years Hospice experience/On Call required
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred