On-Call Triage RN Supervisor

MJHS; West Hempstead (NY); Presencial; USD 90.000 - 115.000; Jornada completa

Descripción de la vacante

MJHS is seeking an On-Call RN Supervisor to lead Call Center staff, advise on clinical and non-clinical situations, and elevate complex issues to the appropriate on-call leaders. The role emphasizes telephonic patient support within the hospice care framework.

Qualified candidates will be licensed RNs in New York with hospice experience; BSN preferred, CHPN certification preferred, and prior supervisory experience is highly valued. This is a full-time on-site position based in New York.

Formación

• Must be a registered nurse with NY licensure.
• Minimum 3 years hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.

Responsabilidades

• Provide leadership and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to the Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Conocimientos

Nursing leadership

On-call coordination

Telephonic patient support

Clinical decision support

Educación

New York RN license

BSN or BS in Nursing

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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