On-Call Transit Ambassador — Customer Service

Benesch; Washington (District of Columbia); On-site; USD 23,419 - 27,552; Part time

Job summary

Benesch is seeking Transit Ambassadors in the Baltimore area to work on an on-call basis. This role focuses on assisting customers, particularly those with disabilities, ensuring all clients can utilize transit facilities effectively. Candidates should be prepared to stand for extended hours and possess strong customer service skills.

The position offers a pay rate of $17.53 per hour, perfect for individuals looking to supplement their income through temporary employment.

Qualifications

• Must be 18 years or older with a high school diploma or GED equivalent.
• Must own a working cell phone with WiFi/data capability.
• Able to stand for a minimum of 4 hours up to 12 hours.

Responsibilities

• Assist MTA customers with disabilities.
• Provide customer service support with bus bridges/shuttles.
• Inspect transit station facilities for cleanliness and safety.

Skills

Customer service skills

Ability to use apps

Education

High school diploma or GED

Job description

Benesch is seeking Transit Ambassadors in the Baltimore area to work on an on-call basis. This role focuses on assisting customers, particularly those with disabilities, ensuring all clients can utilize transit facilities effectively. Candidates should be prepared to stand for extended hours and possess strong customer service skills.

The position offers a pay rate of $17.53 per hour, perfect for individuals looking to supplement their income through temporary employment.