On Call Server

Avion Hospitality; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Avion Hospitality in San Antonio is seeking a friendly Server to take food and drink orders, serve guests, and prepare itemized checks. You will ensure a warm, efficient service experience and handle payments when needed.

You must be able to comply with state certifications (Alcohol Awareness, Food Handlers) and maintain knowledge of menus. The role involves setting up and clearing tables, operating the POS system, and providing courteous, professional service in a fast-paced environment.

Qualifications

• High School diploma or equivalent or hotel-related experience.
• Alcohol Awareness Certification (state regulations).
• Food Handlers certification (state regulations).
• Clear communication of information and ideas.
• Ability to stay calm under pressure.

Responsibilities

• Take food and beverage orders and deliver to guests.
• Prepare itemized checks and handle payments.
• Escort guests to tables and assist seated customers.
• Operate the POS system and cashiering functions.
• Set up and clear tables; maintain stock and cleanliness.
• Maintain safe and courteous service to guests.

Skills

Customer service

Communication

Teamwork under pressure

Education

High School diploma or equivalent

Tools

POS system

Cashiering

Job description

Description

The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

JOB DUTIES

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Have a thorough knowledge of menus and specials in the restaurant.
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Clear, clean and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures, and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

EDUCATION AND EXPERIENCE

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Food Handlers certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.