Cocktail Server

Marriott Internationa; Kansas City (MO); On-site; USD 25,000 - 38,000; Full time

Job summary

Marriott International is seeking a Bar/Cocktail Server to take orders, serve food and drinks, and handle payments with a focus on guest satisfaction. Duties include cash handling, operating the POS system, and maintaining a clean dining area.

The role requires familiarity with menus, high attention to detail, and the ability to work in a fast-paced hotel environment. Alcohol service is a key responsibility and certifications must be up to date.

Qualifications

• High school diploma or equivalent required or preferred.
• Alcohol Awareness Certification required or must comply with state regulations.
• Strong communication and cash handling abilities essential.
• Ability to work well under pressure in a hotel/restaurant setting.

Responsibilities

• Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Prepare itemized checks and accept payments.
• Escort guests to tables and assist with seating as needed.
• Maintain cleanliness and stock of tables, service stations and dining areas.
• Operate the POS system and complete cashiering tasks at close of service.
• Perform opening/closing procedures and side work as assigned.

Skills

Customer service

Cash handling

POS system

Communication

Education

High School diploma or equivalent

Alcohol Awareness Certification

Tools

POS system

Job description

Description

The Bar/Cocktail Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Job Duties & Functions

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Have a thorough knowledge of menus and specials in the restaurant.
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Clear, clean and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures, and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.