On-Call Patient Services Rep I - Healthcare Front Desk

Radia Inc.; Medford (OR); In loco; USD 24.000 - 31.000; Tempo pieno

Descrizione del lavoro

Radia Inc. in Medford, Oregon, is seeking a Patient Services Representative I (PSR I) on-call to join the imaging center team. The role focuses on accurate patient registration, check-in, scheduling and courteous service in a fast-paced environment.

The ideal candidate has at least 1 year of healthcare reception and customer service experience, is proficient with computers, and can work across multiple software programs while maintaining HIPAA compliance and a professional demeanor.

Competenze

• High School Diploma is required.
• Minimum 1 year healthcare reception experience preferred.
• Minimum 1 year customer service in an office setting required.
• Proficient computer skills and ability to multitask across several software programs.
• Demonstrate a professional demeanor and appearance at all times.
• Promote and demonstrate positive interactions at all times.

Mansioni

• Provide accurate registration, check-in, and scheduling for patients.
• Maintain warm, welcoming environment and professional communication.
• Collect co-pays and patient payments accurately.
• Verify demographics and insurance information.
• Ensure HIPAA-compliant handling of patient documents.
• Assist front and back-office teams as needed.

Conoscenze

Customer service

Communication

Phone etiquette

Teamwork

HIPAA compliance

Computer skills

Formazione

High School Diploma

Descrizione del lavoro

Radia Inc. in Medford, Oregon, is seeking a Patient Services Representative I (PSR I) on-call to join the imaging center team. The role focuses on accurate patient registration, check-in, scheduling and courteous service in a fast-paced environment.

The ideal candidate has at least 1 year of healthcare reception and customer service experience, is proficient with computers, and can work across multiple software programs while maintaining HIPAA compliance and a professional demeanor.