On-Call Patient Services Representative I (Healthcare Front Desk)

Radia Medical Imaging; Medford (OR); In loco; USD 24.000 - 31.000; Part-time

Descrizione del lavoro

Radia Medical Imaging in Medford, OR is seeking a per-diem Patient Services Representative I (PSR I) for an on-call role at Medford Radiology. The position focuses on welcoming patients, accuracy in registration, check-in and scheduling, with strong telephone etiquette and teamwork with front and back-office staff.

The ideal candidate has 1+ year healthcare reception and office customer service experience, solid computer skills, and a professional demeanor to ensure HIPAA compliance.

Competenze

• 1 year of healthcare reception experience preferred
• 1 year of office customer service experience required
• Proficient in computer skills and multitasking across several software programs
• Professional demeanor and appearance at all times
• Positive interactions with patients and team members

Mansioni

• Provide professional, compassionate communication with all patients
• Create a welcoming environment and deliver excellent customer service
• Verify and input demographic and insurance information accurately
• Perform clerical tasks to support the Imaging Center
• Collect co-pays and patient payments and scan documentation
• Process patient communications, orders and related documents promptly
• Maintain HIPAA compliance in handling patient information
• Manage busy periods in a friendly, efficient manner

Conoscenze

Customer service

Communication

Multitasking

Professional demeanor

HIPAA compliance

Formazione

High School Diploma

Descrizione del lavoro

Radia Medical Imaging in Medford, OR is seeking a per-diem Patient Services Representative I (PSR I) for an on-call role at Medford Radiology. The position focuses on welcoming patients, accuracy in registration, check-in and scheduling, with strong telephone etiquette and teamwork with front and back-office staff.

The ideal candidate has 1+ year healthcare reception and office customer service experience, solid computer skills, and a professional demeanor to ensure HIPAA compliance.