On-Call Overnight Security Guard | Guest Safety Advocate

Crescent-Hotels-; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Crescent Hotels in Charlotte, NC is seeking an On-Call Security Guard to maintain a safe, welcoming environment across our properties. You will patrol interior and exterior areas, monitor cameras and alarms, and respond to incidents while assisting guests with security concerns.

Ideal candidates are dependable, observant, calm under pressure, and professional in appearance and manner. Proficiency in English and strong guest relations are essential for this role.

Qualifications

• Must be dependable and reliable to cover shifts as needed.
• Observant with attention to detail and surroundings.
• Calm under pressure to handle unexpected situations gracefully.
• Guest-focused approach balancing security and hospitality.
• Professional and respectful interaction with guests and staff.
• Strong communication to relay information clearly.
• Team player who supports coworkers and departments.
• Adaptable to changing shift patterns and procedures.
• Safety-minded with awareness of hazards and security concerns.

Responsibilities

• Conduct regular foot patrols of interior and perimeter areas.
• Monitor security systems and report unusual activity.
• Respond promptly to security calls and emergencies.
• Assist guests with security-related concerns and door access issues.
• Maintain order and handle difficult situations calmly.
• Observe and report loitering or suspicious activity.
• Communicate clearly with supervisors and team members.

Skills

Dependable

Observant

Calm under pressure

Guest-focused

Professional and respectful

Strong communicator

Team player

Adaptable

Safety-minded

Job description

Crescent Hotels in Charlotte, NC is seeking an On-Call Security Guard to maintain a safe, welcoming environment across our properties. You will patrol interior and exterior areas, monitor cameras and alarms, and respond to incidents while assisting guests with security concerns.

Ideal candidates are dependable, observant, calm under pressure, and professional in appearance and manner. Proficiency in English and strong guest relations are essential for this role.