On-Call Luxury Guest Welcome Concierge

Four Seasons; Philadelphia (Philadelphia County); In loco; USD 18.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Employee meals

Uniforms, dry cleaning, alterations

Descrizione del lavoro

Four Seasons Hotel Philadelphia is seeking a Greeter to join our Security team. This role focuses on creating a welcoming arrival experience, managing guest flow, and verifying reservations through our electronic system while upholding the high standards of Four Seasons.

The position requires strong interpersonal skills, the ability to work in a fast-paced environment, and clear communication of policies. On-call hours may include evenings, weekends, and holidays in a 24/7 operation.

Competenze

• Strong interpersonal and guest service skills.
• Comfort using computers and electronic reservation systems.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and problem-solving abilities.

Mansioni

• Welcome guests with professionalism, warmth, and genuine hospitality.
• Manage guest queues and maintain an organized flow during peak business periods.
• Verify reservations and guest access using an electronic reservation system.
• Communicate entry policies and venue guidelines clearly and professionally.
• Partner with Security and Operations teams to support a safe and positive guest experience.
• Respond to guest inquiries and provide accurate information regarding access and reservations.
• Remain composed and service-focused in a fast-paced, high-volume environment.

Conoscenze

Interpersonal skills

Guest service

Communication

Computer/Reservations system

Professional presence

Strumenti

Electronic reservation system

Descrizione del lavoro

Four Seasons Hotel Philadelphia is seeking a Greeter to join our Security team. This role focuses on creating a welcoming arrival experience, managing guest flow, and verifying reservations through our electronic system while upholding the high standards of Four Seasons.

The position requires strong interpersonal skills, the ability to work in a fast-paced environment, and clear communication of policies. On-call hours may include evenings, weekends, and holidays in a 24/7 operation.