On-Call Library Assistant: Customer Service & Tech Help

NCW Libraries; Okanogan (WA); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

WA State paid sick leave accruals only

Job summary

NCW Libraries seeks a Library Assistant for a substitute, on-call position in our Okanogan branch. You will provide front-line customer service, assist patrons, issue library cards, and support daily operations. Flexibility to work evenings and weekends is required.

The role involves handling circulation, databases, and helping patrons with digital resources. Bilingual English/Spanish is preferred, with a commitment to professional service and community access to information.

Qualifications

• Requires High School Diploma or GED.
• Customer service experience required.

Responsibilities

• Assist library patrons and answer reference questions.
• Process circulation materials and issue library cards.
• Support daily branch operations and maintain orderly shelves.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

NCW Libraries seeks a Library Assistant for a substitute, on-call position in our Okanogan branch. You will provide front-line customer service, assist patrons, issue library cards, and support daily operations. Flexibility to work evenings and weekends is required.

The role involves handling circulation, databases, and helping patrons with digital resources. Bilingual English/Spanish is preferred, with a commitment to professional service and community access to information.