On-Call Housing & Crisis Services Coordinator

LifeMoves; San Jose (CA); Híbrido; USD 29.000 - 32.000; Tempo integral

Resumo da vaga

LifeMoves Guadalupe EIH is seeking a Guadalupe Residential Service Coordinator to help keep the site safe, welcoming, and running smoothly. You will respond to client needs, support volunteers and visitors, and supervise on-site staff, reporting to the Operations & Services Manager or Program Director.

Responsibilities include maintaining security through rounds, coordinating spaces, preparing rooms, arranging supplies, and documenting activities.

Qualificações

• High School Diploma or GED; 2–3 years related experience may substitute.
• Demonstrates care, empathy, and DEIB commitment.
• Ability to stay calm and use de-escalation techniques.
• Willingness to learn trauma-informed care and crisis support.
• Organizational skills and attention to detail.
• Team player with clear communication.

Responsabilidades

• Provide calm, supportive crisis response and connect clients to appropriate resources.
• Respond to client, volunteer, donor, and visitor needs with professionalism, compassion, and radical hospitality.
• Monitor site safety through rounds and camera observation to maintain a clean, safe, and welcoming environment.
• Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
• Manage facility meals, supplies, and donations, ensuring accurate inventory and organized storage.
• Create reports, update shift logs, and participate actively in team meetings.
• Maintain confidentiality, appropriate boundaries, and professional conduct at all times.
• Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
• Complete all required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
• Participate in online trainings on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
• Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
• Perform additional duties as assigned to support program and organizational needs.

Conhecimentos

DEIB principles

De-escalation

Organizational skills

Communication

Technology literacy

Formação

High School diploma or GED

Ferramentas

Microsoft Word

Excel

Databases

Descrição da vaga

LifeMoves Guadalupe EIH is seeking a Guadalupe Residential Service Coordinator to help keep the site safe, welcoming, and running smoothly. You will respond to client needs, support volunteers and visitors, and supervise on-site staff, reporting to the Operations & Services Manager or Program Director.

Responsibilities include maintaining security through rounds, coordinating spaces, preparing rooms, arranging supplies, and documenting activities.