On-Call Hospice RN Supervisor - Lead Telephonic Care

MJHS; Hackensack (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to lead the Call Center team and provide essential telephonic nursing support. The role focuses on clinical and non-clinical issues, ensuring timely escalation to the Team Manager or Hospice MD on call.

You will deliver high-quality telephonic interventions to patients under the Plan of Care. The position requires hospice nursing experience and active RN licensure; leadership experience is preferred to support a busy on-call environment in Hackensack, New

Qualifications

• Graduate from an accredited School of Nursing; BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.
• New York State RN licensure.

Responsibilities

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephonic interventions to patients based on the Plan of Care.

Skills

Hospice nursing experience

Leadership / supervisory

On-call nursing

RN licensure (NY)

CHPN certification

Team leadership

Education

BSN or BS degree preferred

New York State RN licensure

CHPN certification preferred

Job description

MJHS is seeking an On Call RN Supervisor to lead the Call Center team and provide essential telephonic nursing support. The role focuses on clinical and non-clinical issues, ensuring timely escalation to the Team Manager or Hospice MD on call.

You will deliver high-quality telephonic interventions to patients under the Plan of Care. The position requires hospice nursing experience and active RN licensure; leadership experience is preferred to support a busy on-call environment in Hackensack, New