On-Call Hospice RN Supervisor — Lead Telephonic Care

MJHS; Dumont (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor in New Jersey to lead the hospice Call Center team, addressing clinical and non-clinical issues with guidance from senior clinicians. The role requires robust nursing expertise and on-call readiness to support patient care per the Plan of Care.

The RN Supervisor will escalate complex cases to the Team Manager, AOC, or Hospice MD, ensuring timely decisions and adherence to policy while delivering professional telephonic interventions to patients and

Qualifications

• RN with hospice nursing experience.
• Supervisory or leadership experience preferred.
• On-call experience in hospice nursing preferred.

Responsibilities

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Hospice nursing experience

Leadership experience

On-call experience

Communication skills

Education

BSN or BS degree preferred

RN licensure (New York)

CHPN certification preferred

Job description

MJHS is seeking an On Call RN Supervisor in New Jersey to lead the hospice Call Center team, addressing clinical and non-clinical issues with guidance from senior clinicians. The role requires robust nursing expertise and on-call readiness to support patient care per the Plan of Care.

The RN Supervisor will escalate complex cases to the Team Manager, AOC, or Hospice MD, ensuring timely decisions and adherence to policy while delivering professional telephonic interventions to patients and