On-Call Hospice RN Supervisor — Lead & Elevate Patient Care

MJHS; Ridgefield Park (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to lead Call Center staff in hospice care coordination and telephonic patient support. The role provides leadership for clinical and non-clinical situations and elevates complex problems to the appropriate on-call leaders, ensuring compliance with the Plan of Care.

The candidate brings RN licensure and hospice nursing experience, with preferred supervisory experience and CHPN certification, to maintain high-quality patient care and effective team

Qualifications

• RN with New York State licensure preferred.
• BSN or BS degree preferred.
• 3+ years hospice nursing experience.
• Supervisory or leadership experience preferred.
• Current CHPN certification preferred.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephonic intervention to patients based on the Plan of Care.

Education

New York State RN licensure

BSN or BS degree

CHPN certification preferred

Supervisory/leadership experience

2-5 years Hospice experience/On Call

3+ years Hospice nursing experience

Job description

MJHS is seeking an On Call RN Supervisor to lead Call Center staff in hospice care coordination and telephonic patient support. The role provides leadership for clinical and non-clinical situations and elevates complex problems to the appropriate on-call leaders, ensuring compliance with the Plan of Care.

The candidate brings RN licensure and hospice nursing experience, with preferred supervisory experience and CHPN certification, to maintain high-quality patient care and effective team