Lead On-Call Hospice RN Supervisor

MJHS; Carteret (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS Hospice is seeking an On Call RN Supervisor to lead our call center nursing team and guide clinical and non-clinical issues across patient care delivery. The role focuses on timely, compassionate support and on-call problem solving within the hospice program.

In addition to supervising staff, the position emphasizes adherence to the Plan of Care and quality telephonic interventions for patients and families, especially during care coordination and escalation processes.

Qualifications

• Graduate from an accredited School of Nursing, BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice experience/On Call required.
• New York State RN licensure
• NYS valid license preferred.
• Current CHPN certification preferred.

Responsibilities

• The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations.
• The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call.
• The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Supervisory/leadership experience

Hospice nursing experience

On-call experience

Education

BSN or BS degree preferred

Job description

MJHS Hospice is seeking an On Call RN Supervisor to lead our call center nursing team and guide clinical and non-clinical issues across patient care delivery. The role focuses on timely, compassionate support and on-call problem solving within the hospice program.

In addition to supervising staff, the position emphasizes adherence to the Plan of Care and quality telephonic interventions for patients and families, especially during care coordination and escalation processes.