On-Call Guestroom Attendant - Luxury Hotel Service

Four Seasons Hotels and Resorts; New York (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

Four Seasons Hotel New York Downtown is seeking an Extra Guestroom Attendant (On Call) who embodies our values and delivers exceptional guest experiences. You will support the Housekeeping team by maintaining room cleanliness and guest satisfaction across the property.

As part of a Forbes 5 Star/AAA 5 Diamond environment, you’ll contribute to a culture of inclusion, collaboration, and excellence, ensuring premier service at all times.

Responsibilities

• Clean guest rooms and suites following established procedures and Four Seasons standards.
• Adhere to safety, fire regulations, and department procedures.
• Utilize Rex – HotSOS to receive assignments and computerized applications.
• Comply with Four Seasons’ work rules and standards of conduct as per employee handbook.
• Complete Housekeeping Department work assignments using required keys, equipment and supplies.
• Restock amenities and remove garbage, placing items in appropriate service area bins.
• Prepare rooms for turndown and clean/maintain terraces and entry areas.
• Perform all room attendant duties in occupied, turndown and check-out rooms.
• Collaborate with hotel departments; provide courteous, proactive guest service.

Job description

Four Seasons Hotel New York Downtown is seeking an Extra Guestroom Attendant (On Call) who embodies our values and delivers exceptional guest experiences. You will support the Housekeeping team by maintaining room cleanliness and guest satisfaction across the property.

As part of a Forbes 5 Star/AAA 5 Diamond environment, you’ll contribute to a culture of inclusion, collaboration, and excellence, ensuring premier service at all times.