On-Call Front Desk Concierge — Flexible Shifts & Perks

Columbia-Hospitality; Portland (OR); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Hourly pay $25/hr

Paid time off

Holiday pay

Medical insurance

Dental insurance

Vision insurance

401K

HSA/FSA plans

Referral bonus

Discounted lodging

Job summary

Columbia Hospitality, Inc. is seeking an On-Call Front Desk/Concierge for Cosmopolitan on the Park.

You will command the front desk, engage with guests, and coordinate amenity space, deliveries, and security, while leveraging your project management and communication skills to foster strong community relationships. This on-call role offers flexible shifts and a robust benefits package, including medical, dental, vision, and 401K, with opportunities to grow within a values-driven company that

Qualifications

• Flexible schedule required, including last-minute shift coverage.
• Available to work all shift schedules (Day, Afternoon, Overnight).
• Prior customer service experience preferred.
• Fluent reading/writing/speaking English is required.
• Proficiency with Microsoft Word and Excel preferred.

Responsibilities

• Maintain up-to-date information on events in the region.
• Know residents' and guests' preferences and communicate them to the team.
• Answer the phone in a pleasant, professional manner within three rings.
• Coordinate requests and reservations through the property intranet system.
• Communicate updates to team members and management in a timely manner.
• Ensure building safety and security procedures are followed at all times.
• Document shift details for continuity in logs/reports.
• Maintain contact with local police and alarm monitoring services as needed.
• Limit access to private residences and common areas for unwelcomed visitors.

Skills

Customer service

English fluency

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Columbia Hospitality, Inc. is seeking an On-Call Front Desk/Concierge for Cosmopolitan on the Park.

You will command the front desk, engage with guests, and coordinate amenity space, deliveries, and security, while leveraging your project management and communication skills to foster strong community relationships. This on-call role offers flexible shifts and a robust benefits package, including medical, dental, vision, and 401K, with opportunities to grow within a values-driven company that