Front Desk & Wellness Concierge (Part-Time)

Columbia Association; Columbia (MD); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401K incentive plan

Free CA Fit & Play membership

Sick and vacation time

Employee discounts

Wellness benefits and perks

Job summary

Columbia Association is seeking a friendly Front Desk Attendant to welcome members and guests, assist with registrations, and promote fitness services. This part-time role offers up to 28 hours per week, with a minimum of two shifts weekly, and features a supportive team environment and growth opportunities.

You will handle check-ins, answer calls, and provide facility information while maintaining a clean front desk and locker room area. Evening and weekend availability is preferred.

Qualifications

• Previous customer service experience in a hospitality, fitness, or related industry is preferred.
• Passion for fitness and a genuine desire to help others succeed on their fitness journeys.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong attention to detail and a commitment to maintaining cleanliness and organization.
• Positive attitude and enthusiasm for providing exceptional service to members.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet all members and guests with a friendly and welcoming demeanor.
• Build strong connections and relationships with members to foster a sense of community.
• Act as a fitness concierge, assisting members in achieving their fitness goals by promoting and suggesting appropriate fitness services.
• Maintain a clean and organized front desk area and locker rooms to uphold the club's standards of cleanliness.
• Assist with administrative tasks such as member check-ins, registration, and answering phone calls.
• Provide information about club facilities, programs, and services to both members and prospective members.
• Handle member inquiries, feedback, and concerns in a professional and courteous manner.
• Collaborate with other team members to ensure a seamless and positive experience for all members.

Skills

Customer service

Communication

Multitasking

Hospitality

Flexibility

Job description

Columbia Association is seeking a friendly Front Desk Attendant to welcome members and guests, assist with registrations, and promote fitness services. This part-time role offers up to 28 hours per week, with a minimum of two shifts weekly, and features a supportive team environment and growth opportunities.

You will handle check-ins, answer calls, and provide facility information while maintaining a clean front desk and locker room area. Evening and weekend availability is preferred.