On-Call Fleet Dispatch & Compliance Coordinator

Starr Bus Charters & Tours; Fallsington (Bucks County); On-site; USD 52,000 - 72,000; Full time

Job summary

Starr Bus Charter & Tours is seeking a Transportation Coordinator to join our operations team to keep our motorcoach fleet running safely, reliably, and on time.

In this fast-paced role reporting to the VP of Operations, you’ll handle trips added after the schedule, inform drivers and Tour Directors, own fleet compliance, insurance, and payroll filings, and coordinate with maintenance, customers and management. On-call evenings and weekends rotate monthly, about one week per month.

Qualifications

• Dispatch/logistics experience in passenger transport preferred.
• Motorcoach/charter industry background strongly preferred.
• Familiar with DOT/FMCSA hours-of-service regulations is a plus.

Responsibilities

• Manage driver and motorcoach coverage for trips added or changed after the initial assignment window.
• Run daily dispatch and monitor operations in real time.
• Secure coverage for call-offs, no-shows, late arrivals, and last-minute or same-day add-on trips.
• Respond quickly to vehicle issues and other day-of disruptions, coordinating with Maintenance on vehicle availability.
• Handle customer, vendor, and driver calls and questions professionally.
• Escalate safety or operational concerns to the VP of Operations without delay.

Skills

Dispatch management

Fleet compliance

Scheduling software

Driver coordination

Customer communication

On-call scheduling

Tools

TBN

Fleetio

ELD systems

Microsoft 365

Job description

Starr Bus Charter & Tours is seeking a Transportation Coordinator to join our operations team to keep our motorcoach fleet running safely, reliably, and on time.

In this fast-paced role reporting to the VP of Operations, you’ll handle trips added after the schedule, inform drivers and Tour Directors, own fleet compliance, insurance, and payroll filings, and coordinate with maintenance, customers and management. On-call evenings and weekends rotate monthly, about one week per month.