On-Call Desktop & Mobile IT Support Specialist

Socket.dev; Roswell (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

The City of Roswell, Georgia is seeking an IT Support Specialist to deliver desktop and mobile device support, AV and networking services, and central IT division assistance. The role emphasizes on-site and remote assistance to city staff and elected officials.

Ideal candidates will have an Associate’s degree in computer science and at least one year of related experience, with on-call responsibilities and a focus on customer satisfaction and incident resolution.

Qualifications

• Requires an Associate’s degree in computer science or closely related field.
• One (1) year of experience in personal computer or IT support.
• On-call availability as a special requirement.

Responsibilities

• Provides on-site or remote end-user support and maintenance.
• Performs system administration and upgrades to mobile devices and AV equipment.
• Maintains asset inventory, software updates, and security systems.

Skills

End user support

System administration

Mobile devices

Audio Visual

Networking

MDM

Education

Associate’s degree in computer science

Tools

Fonality

Job description

The City of Roswell, Georgia is seeking an IT Support Specialist to deliver desktop and mobile device support, AV and networking services, and central IT division assistance. The role emphasizes on-site and remote assistance to city staff and elected officials.

Ideal candidates will have an Associate’s degree in computer science and at least one year of related experience, with on-call responsibilities and a focus on customer satisfaction and incident resolution.