On-Call Crisis Shelter Advocate

Simpson Housing Services; Minneapolis (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Simpson Housing Services in Minneapolis operates a 24-hour shelter serving single adults. This direct service role ensures essential needs are met and provides advocacy, support, and guidance to participants in a safe, clean, and dignified environment.

You will participate in multi-disciplinary teamwork, maintain confidentiality, document accurately, and engage with diverse populations while committing to anti-racism and social justice.

Qualifications

• High school diploma or GED.
• Adequate written and verbal communication skills.
• Patience, flexibility, ability to listen, compassion and assertiveness.
• Ability to be decisive and effective under pressure and maintain composure in crisis situations.

Responsibilities

• Facilitate on-site shelter operations: Complete regular rounds throughout the building to ensure guest safety; Deescalate conflict and provide support to participants when in crisis; Support daily environmental tasks including washing shelter and guest laundry, refilling coffee and water stations, light dishwashing, and organizing donations; Work as part of shelter team to ensure staff presence at front desk, dining area, and shelter floor.

Skills

Communication

Patience

Compassion

Assertiveness

Crisis management

Education

High school diploma or GED

Job description

Simpson Housing Services in Minneapolis operates a 24-hour shelter serving single adults. This direct service role ensures essential needs are met and provides advocacy, support, and guidance to participants in a safe, clean, and dignified environment.

You will participate in multi-disciplinary teamwork, maintain confidentiality, document accurately, and engage with diverse populations while committing to anti-racism and social justice.