24/7 Shelter Advocate: Crisis Support & Housing

Churches United For The Homeless; Moorhead (MN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Benefits package

Professional development

Supportive workplace

Nonprofit mission

Job summary

Churches United for the Homeless in Moorhead, MN is seeking a Shelter Advocate to provide 24-hour awake coverage, ensure guest safety, and connect individuals to services that lead to permanent housing. The role emphasizes crisis intervention, screening, data maintenance, collaboration with volunteers, and maintaining a safe, clean shelter environment while upholding inclusive, stigma-free support.

Responsibilities include guest screening, intake, safety checks, supervision, and coordination

Qualifications

• Excellent customer service, communication, organizational, and time-management skills.

Responsibilities

• Provide essential 24-hour awake coverage and supervision of the shelter.
• Deliver crisis intervention to callers seeking shelter, advice, or referrals.
• Perform initial screenings, intakes, and enrollment to determine guest eligibility.
• Maintain guest files and data in compliance with program requirements.
• Collaborate with volunteers, contractors, and donors to support shelter operations.

Skills

Customer service

Communication

Organization

Time management

Job description

Churches United for the Homeless in Moorhead, MN is seeking a Shelter Advocate to provide 24-hour awake coverage, ensure guest safety, and connect individuals to services that lead to permanent housing. The role emphasizes crisis intervention, screening, data maintenance, collaboration with volunteers, and maintaining a safe, clean shelter environment while upholding inclusive, stigma-free support.

Responsibilities include guest screening, intake, safety checks, supervision, and coordination