On Call Concierge (Floater)

Royale Company; New York (NY); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Uniform provided

Holiday tips

Growth opportunities

Flexible schedule

Referral program

Paid training

Job summary

Royale Company is seeking an on-call floater to cover front desk shifts at luxury residential buildings across Manhattan. This role is on-call with mornings, evenings, overnights, weekends and holidays. You will welcome residents, log packages, coordinate access, and keep the lobby orderly while reporting issues to management.

Training is provided; growth opportunities into supervisory roles exist as you gain experience in high-end buildings.

Qualifications

• Customer service experience in retail, hospitality, front desk, or similar roles.
• Reliability and punctuality.
• Professional appearance and grooming standards.
• Background check required (at our cost).

Responsibilities

• Welcome residents and guests and manage visitor access.
• Receive, log, and distribute packages and deliveries.
• Coordinate vendor and contractor access.
• Keep the lobby and front desk organized and presentable.
• Monitor the entrance and report issues to management.
• Maintain records in the building software (training provided).

Skills

Customer service

Reliability

Punctuality

Professional appearance

Job description

Join our Manhattan team as an on-call floater, covering front desk shifts at luxury residential buildings across the city when our regular team needs support. Schedule: on call. Shifts can be mornings, evenings or overnights, and especially weekends and holidays. We contact you as shifts come up, and you confirm the ones you can take.

Royale Company staffs the front desks of luxury residential high-rises, some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

The Job

• Welcome residents and guests and manage visitor access
• Receive, log, and distribute packages and deliveries
• Coordinate vendor and contractor access
• Keep the lobby and front desk organized and presentable
• Monitor the entrance and report issues to management
• Maintain records in the building software (training provided)

Schedule

What We Expect

• Customer service experience in retail, hospitality, front desk, or similar roles
• Reliability and punctuality
• Professional appearance and grooming standards required by building client
• Background check required (at our cost)

What You Get

• Hourly pay as shown above, based on experience and shift
• Holiday tips
• Growth opportunities into superintendent, building manager, and operations roles
• Uniform provided

Royale Company is an equal opportunity employer.

Work schedule

• 8 hour shift
• Day shift
• Night shift
• Monday to Friday
• Weekend availability
• On call
• Holidays

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Referral program
• Paid training