Concierge (On Call / Floater)

Royale Company; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Commuter benefits

Holiday tips

Uniform provided

Job summary

Royale Company is seeking an on-call floater to staff front desk shifts at luxury residential buildings across Boston. Shifts vary and include evenings, overnights, weekends, and holidays. You will be contacted as shifts come up and you confirm availability.

You are the face of the building, greeting residents and guests, logging deliveries, coordinating access, and maintaining a professional lobby. Training is provided for building software and processes.

Qualifications

• Customer service experience in retail, hospitality, front desk, or similar roles.
• Reliability and punctuality.
• Weekend and holiday availability, depending on shift.
• Background check required (at our cost)?

Responsibilities

• Welcome residents and guests and manage visitor access.
• Receive, log, and distribute packages and deliveries.
• Coordinate vendor and contractor access.
• Keep the lobby and front desk organized and presentable.
• Monitor the entrance and report issues to management.
• Maintain records in the building software (training provided).

Skills

Customer service

Reliability

Punctuality

Weekend availability

Job description

Join our Boston team as an on-call floater, covering front desk shifts at luxury residential buildings across the city when our regular team needs support. Schedule: on call. Shifts vary and can include evenings, overnights, weekends and holidays. We contact you as shifts come up, and you confirm the ones you can take.

Royale Company staffs the front desks of luxury residential high-rises — some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

The Job

You are the face of the building. On a typical shift you will:

• Welcome residents and guests and manage visitor access
• Receive, log, and distribute packages and deliveries
• Coordinate vendor and contractor access
• Keep the lobby and front desk organized and presentable
• Monitor the entrance and report issues to management
• Maintain records in the building software (training provided)

Specific Schedule

Please check the schedule above before you apply.

What We Expect

• Customer service experience in retail, hospitality, front desk, or similar roles
• Reliability and punctuality
• Professional appearance and grooming standards required by building client.
• Weekend and holiday availability, depending on shift
• Background check required (at our cost)

What You Get

• Hourly pay as shown above — based on experience and shift
• Health insurance
• Commuter benefits
• Holiday tips
• Growth opportunities into superintendent, building manager, and operations roles
• Uniform provided

Hiring Process

1.- Fill in the application form (about 5 minutes, including your resume)

2.- Conduct a 7-minute pre-recorded video interview, on your own time

3.- Speak with our team on a brief call

4.- Accept your offer and complete a quick background check

Royale Company is an equal opportunity employer. Many new hires start within about a week of applying.

Royale Company staffs concierge, front desk, lobby and maintenance teams in residential and commercial buildings.

If you have hospitality, retail or security experience, you already have the skills. Get a steady schedule, upfront pay, benefits, paid training and a clear path to grow into higher-level roles.