On-Call Concierge: Elevate Resident Experiences

MBK Senior Living; Huntington Beach (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with employer matching

Education loan assistance

Scholarships

Team Member discounts

Flexible spending accounts

Health and Wellness resources

Childcare and eldercare assistance

Job summary

MBK Senior Living is hiring a Concierge - On Call to warmly greet residents, families, and visitors, answer inquiries, and support daily operations at our Huntington Beach community. This role emphasizes hospitality, communication, and a service-first mindset, with on-call availability including weekends and holidays.

The position supports sales through welcoming tours, coordinating inquiries, and maintaining a positive first impression, while assisting with light administrative tasks in a

Qualifications

• Experience in customer service, hospitality, or front-desk roles preferred.
• Must speak, write, and read English professionally.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet residents, families, visitors with a friendly, professional demeanor.
• Direct inquiries and coordinate tours to support sales and engagements.
• Answer calls promptly and route them to the right team member.
• Assist with administrative tasks and maintain a welcoming reception area.
• Monitor daily activities and events to share information proactively.
• Ensure safety and compliance with company policies and procedures.

Skills

Customer service

Hospitality

Front desk

Communication

Education

High school diploma or equivalent

Job description

MBK Senior Living is hiring a Concierge - On Call to warmly greet residents, families, and visitors, answer inquiries, and support daily operations at our Huntington Beach community. This role emphasizes hospitality, communication, and a service-first mindset, with on-call availability including weekends and holidays.

The position supports sales through welcoming tours, coordinating inquiries, and maintaining a positive first impression, while assisting with light administrative tasks in a