On-Call Community Services Coordinator DSP Lead

Volunteers-of-America-Mid--state; New Albany (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health & Wellness Program

Medical, Dental, and Vision Insurance

403(b) Retirement Plan with Company 5%

Job summary

Volunteers of America Mid-States Clark & Floyd is seeking a Non-Residential Service Coordinator to oversee direct support professionals providing in-home supports. The role focuses on coordinating services, maintaining regulatory compliance, and ensuring quality care within home and community settings.

The position requires a bachelor's degree or equivalent experience, supervisory background, a valid driver's license, and CPR/First Aid certification.

Qualifications

• Bachelors degree or equivalent experience
• Supervisory experience required
• Must have valid drivers license and maintain automobile insurance
• Active CPR/First Aid certification required

Responsibilities

• Oversee direct support professionals (DSP) who work with individuals.
• Work directly with clients as needed.
• Provide training to new employees per mandated curriculum.
• Ensure compliance with BDDS, COA, and VOA regulations and policies; maintain cleanliness and safety.
• Coordinate activities and ensure DSPs accompany individuals to all activities/appointments.
• Attend team meetings and participate in PQI as assigned.
• Complete weekly, monthly, and quarterly documentation to maintain program compliance.
• Train staff on the individual PCISP.
• Plan and coordinate activities for individuals.
• Supervise staff and individuals; ensure schedules align with approved cost plan.
• Ensure timely billing and adherence to budget constraints.
• Monitor and evaluate staff performance; recommend disciplinary actions.
• Maintain a low overtime rate; be on call as needed.
• Other duties as assigned by Program Manager or Senior Director

Skills

CPR/First Aid certification

Valid driver2s license

Education

Bachelors degree or equivalent experience

Job description

Volunteers of America Mid-States Clark & Floyd is seeking a Non-Residential Service Coordinator to oversee direct support professionals providing in-home supports. The role focuses on coordinating services, maintaining regulatory compliance, and ensuring quality care within home and community settings.

The position requires a bachelor's degree or equivalent experience, supervisory background, a valid driver's license, and CPR/First Aid certification.