Case Manager - 27th Ave; Phoenix, AZ 85017

Terros Health; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401(k) with match

4 weeks PTO

Wellness program

Pet insurance

Group life and disability insurance

Employee assistance program

Mental and physical health access

Professional growth & development

Tuition discounts

Working Advantage

Job summary

Terros Health in Phoenix, AZ is hiring a Full-Time Case Manager at the 27th Ave Health Center. You will work as part of an interdisciplinary team to support individuals with mental health needs, helping them improve daily functioning, independence, and quality of life.

The role emphasizes patient-centered, strength-based approaches, with service coordination, skill-building, and connection to housing, employment, and community resources.

Responsibilities

• Provide direct, face-to-face services in the home, community, or clinic that support treatment goals.
• Teach and coach skills related to daily living, health, and recovery.
• Engage individuals using strength-based, trauma-informed, and recovery-oriented approaches.
• Proactively re-engages individuals who are disengaged, difficult to reach, or at higher risk.
• Engages regularly with individuals to identify and implement goals and interventions.
• Support individuals in building skills related to independent living, housing stability, employment, relationships, and self-care.
• Help individuals navigate real-life challenges and practice skills in real-world settings.
• Develops and implements individualized service plans focused on functional outcomes.

Job description

Terros Health is pleased to share an exciting and rewarding opportunity for a Case Manager working at our 27th Ave Health Center location. Reporting to the Health Center Director, the ideal individual is flexible, compassionate, and professional. You will provide effective case management, clinical perspective, and service coordination for families in accordance with the Arizona Practice Model 12 Principles. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

HOPE ~ HEALTH ~ HEALING

Terros Health is now hiring for a Full-Time Case Manager at the 27th Ave Health Center in Phoenix, AZ

Location: 3864 N 27th Ave, Phoenix, AZ 85017

Schedule: Full-time

Mon - Fri

Position Summary:

The Case Manager works as part of an interdisciplinary team to support individuals with serious mental illness/general mental health in improving their daily functioning, independence, and overall quality of life. This role focuses on active engagement and delivery of meaningful services that help individuals build skills, access resources, and maintain stability in the community. Services are purposeful, goal-directed, and aligned with each individual’s treatment plan, with a clear focus on improving functioning and health plan goals.

Essential Duties

• Provides direct, face-to-face services in the home, community, or clinic that support treatment goals.
• Uses each interaction to teach, coach, or support skill-building related to daily living, health, and recovery.
• Engages individuals using strength-based, trauma-informed, and recovery-oriented approaches.
• Proactively re-engages individuals who are disengaged, difficult to reach, or at higher risk.
• Engages regularly with individual to identify and implement goals and interventions.
• Supports individuals in building skills related to independent living, housing stability, employment, relationships, and self-care.
• Helps individuals navigate real-life challenges and practice skills in real-world settings.
• Focuses on progress over time, not just service completion.
• Encourages increasing independence while avoiding long-term dependence on services.
• Develops and implements individualized service plans that are clear, realistic, and focused on functional outcomes.

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Additional language pay differential