On-Call Banquet Server — Flexible Shifts + Daily Pay

HEI Hotels & Resorts; Annapolis (MD); On-site; USD 9,300 - 13,000; Full time

Benefits offered by this job

Health benefits

Daily pay

Retirement plans

Travel benefits

Employee discounts

Job summary

HEI Hotels & Resorts is seeking a Banquet Server at The Westin Annapolis to assist the Banquet Manager in delivering exceptional guest experiences during events. The role emphasizes setup, service, and maintaining high standards of hospitality throughout functions.

Responsibilities include greeting guests, serving courses, and ensuring room readiness between events, with attention to safety and proper serving procedures.

Qualifications

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Job description

HEI Hotels & Resorts is seeking a Banquet Server at The Westin Annapolis to assist the Banquet Manager in delivering exceptional guest experiences during events. The role emphasizes setup, service, and maintaining high standards of hospitality throughout functions.

Responsibilities include greeting guests, serving courses, and ensuring room readiness between events, with attention to safety and proper serving procedures.