On Call Banquet Server

The Hotel at Avalon; Annapolis (MD); On-site; USD 9,100 - 13,000; Part time

Job summary

The Westin Annapolis is seeking an On Call Banquet Server to assist the Banquet Manager in serving guests during events, ensuring a positive guest experience. The role involves setting up banquet spaces, greeting guests, serving courses, clearing dishes, and resetting rooms between functions, while complying with alcohol service rules and safety policies.

Ideal candidates will have hotel or hospitality experience, strong teamwork and communication, and the ability to stand for long periods, lift

Qualifications

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co-workers.
• Knowledge of food & beverage preparations, service standards, guest relations and etiquette.
• Knowledge of table settings and serviceware.
• Ability to follow written product labeling instructions for safe application.
• Ability to remember and promote menu items.
• Ability to lift up to 30 lbs and stand for long periods.
• Excellent verbal and written communication skills.

Responsibilities

• Set up banquet room with linen, serviceware and glassware.
• Attend roll call meetings to learn function particulars and expectations.
• Greet guests and respond to requests in a friendly, courteous manner.
• Serve food and beverages as directed to ensure consistency.
• Promptly remove dishes and reset room after functions.
• Comply with state, federal and corporate alcohol-service rules.
• Replenish beverages and monitor guest satisfaction.
• Work as part of a team and be available for regular shifts.

Skills

Hotel experience

Team player

Communication skills

Food & beverage knowledge

Job description

## On Call Banquet ServerApply: On-Site: Westin Annapolis - Annapolis, MD: On Call: Posted Today: JR119964**About Us**The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile. By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates. We offer highly competitive compensation, benefits, paid time off programs and Daily pay. Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun. Apply today to learn more about becoming part of our team!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $8.15 - $8.15 Hourly### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? No**Overview**Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.### **Essential Duties and Responsibilities*** Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.* Greet guests and respond to requests in a friendly and courteous manner.* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.* Replenish beverages as necessary, and check with guests for overall satisfaction.* Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.* Knowledge of the appropriate table settings and serviceware.* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.* Ability to remember, recite and promote the variety of menu items.* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.* Ability to stand for long periods of time with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.