On-Call Banquet Server - Elevate Guest Experience

Sheraton Hotel; Mesa (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Sheraton Hotel in Mesa, AZ is seeking a Server to deliver high-quality food and beverage service in a courteous, efficient, and professional manner. You will take orders, input into POS, ensure accurate presentation, and assist with guest requests while maintaining safety and sanitation standards.

This role requires standing for long periods, ability to lift up to 50 pounds occasionally, and willingness to work varied shifts including nights, weekends, and holidays.

Qualifications

• Must have at least a high school diploma or GED.
• Experience in hotel or Food & Beverage preferred.
• Must meet minimum age to serve alcohol; alcohol awareness/food handler permits as required by law.

Responsibilities

• Greet guests warmly and provide attentive service.
• Describe menu items, ingredients, preparation, and pricing.
• Take orders accurately and enter them into the POS system.
• Deliver orders promptly with proper presentation and temperature.
• Assist with stocking, pre- and post-shift duties, and maintaining clean dining areas.
• Follow procedures for handling guest payments and ensure guest satisfaction.

Skills

Verbal communication

Written communication

Guest service orientation

Attention to detail

Ability to multitask

Basic math

Education

High school diploma or GED

Job description

Sheraton Hotel in Mesa, AZ is seeking a Server to deliver high-quality food and beverage service in a courteous, efficient, and professional manner. You will take orders, input into POS, ensure accurate presentation, and assist with guest requests while maintaining safety and sanitation standards.

This role requires standing for long periods, ability to lift up to 50 pounds occasionally, and willingness to work varied shifts including nights, weekends, and holidays.