On Call Banquet Server

StepStone Hospitality; Portland (ME); On-site; USD 20,664 - 27,552; Full time

Job summary

StepStone Hospitality, managing the DoubleTree by Hilton Hotel Portland, is hiring On-Call Banquet Servers. This role involves providing excellent food and beverage service for various events like weddings and meetings. Responsibilities include setting up banquet rooms, maintaining cleanliness, and ensuring guest satisfaction. Candidates should have previous serving experience, strong customer service skills, and flexible availability. This position offers an opportunity to work in a dynamic environment while ensuring memorable guest experiences.

Qualifications

• Previous banquet or restaurant serving experience preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for long periods and carry trays/lift up to moderate weight.

Responsibilities

• Set up banquet rooms according to event specifications.
• Provide professional food and beverage service during events.
• Greet guests and respond to requests in a timely manner.
• Maintain cleanliness and organization of banquet areas.
• Assist with event breakdown and reset function spaces.
• Follow food safety and sanitation guidelines.
• Work closely with banquet and kitchen teams.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Job description

Description

DoubleTree by Hilton Hotel Portland is proudly managed by StepStone Hospitality, a leading hospitality management company dedicated to delivering exceptional guest experiences and creating a positive work environment.

We are seeking enthusiastic and service-oriented On-Call Banquet Servers to join our team. This role is responsible for providing high-quality food and beverage service for events such as weddings, meetings, and conferences, ensuring a memorable guest experience.

Key Responsibilities:

• Set up banquet rooms according to event specifications (tables, linens, place settings)
• Provide professional food and beverage service during events
• Greet guests and respond to requests in a timely and courteous manner
• Maintain cleanliness and organization of banquet areas before, during, and after events
• Assist with event breakdown and reset of function spaces
• Follow all food safety and sanitation guidelines
• Work closely with banquet and kitchen teams to ensure smooth service

Qualifications:

• Previous banquet or restaurant serving experience preferred
• Strong customer service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand for long periods and carry trays/lift up to moderate weight

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.