On Call Banquet Server

Hersha Hospitality Management; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Banquet Server to join their team. In this role, you will set up banquet rooms and serve food and beverages while adhering to guest service and sustainability standards. This position offers a unique opportunity for growth, with potential advancement to roles such as Banquet Captain or Manager. Ideal candidates will possess a high school diploma and have a passion for providing excellent service. If you thrive in a dynamic environment and enjoy working with people, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent is required.
• Experience in food service is a plus.

Responsibilities

• Set up banquet rooms and serve food/beverages according to standards.
• Respond to guest requests and ensure satisfaction during events.

Skills

Food service experience

Ability to remember and recite menu items

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Banquet Server

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Captain – Assistant Banquet Manager – Banquet Manager

Your Focus

1. Set up banquet room as instructed by supervisor.
2. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
3. Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
4. Replenish beverages as necessary, and check with guests for overall satisfaction.
5. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
6. Respond to guest special requests and resolve guest complaints.
7. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
8. Follow sustainability guidelines and practices related to HHM’s EarthView program.
9. Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
10. Perform other duties as requested by management.

Your Background and Skills

1. High School diploma or equivalent.
2. Food service experience a plus.
3. Ability to remember and recite menu items.

Work Environment and Context

1. Work schedule varies and will include working on holidays and weekends.
2. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.