On-Call Banquet Server

Woodlandhillshotel; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated team members to provide exceptional service to guests. This role requires a high school diploma and at least six months of serving experience. Ideal candidates will possess strong communication skills and the ability to work well under pressure. You will be part of a dynamic team, ensuring guests have a memorable experience while adhering to company standards. If you thrive in a fast-paced environment and are passionate about customer service, this opportunity is perfect for you.

Qualifications

• Minimum of 18 years of age to serve alcoholic beverages.
• Must have 6 months serving experience.

Responsibilities

• Work day and/or evening shifts, both weekdays and weekends.
• Transport food and beverages to Guests.

Skills

Customer Service

Organization

Communication

Teamwork

Problem Solving

Education

High School Graduate

Some College Preferred

Job description

Team members will be required to work day and/or evening shifts, both weekdays and weekends.

Education/Experience

• High school graduate. Some college preferred.

Certification Required

• CA Food Handlers Card
• RBS Required

Language Skills

• Ability to read, comprehend and write simple instructions, correspondence and memos.
• Ability to communicate verbally (including heavy telephone contact) with Guests, management and co-workers.

Essential Skills

• Ability to understand Guests’ service needs.
• Ability to be well organized, maintain concentration, prioritize and complete all work assigned.
• Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
• Ability to converse calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers and other departments as part of a team.
• Ability to adhere to posted work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.
• Ability to plan, prioritize and organize work.

Essential Qualifications

• Minimum of 18 years of age to serve alcoholic beverages.
• Must have 6 months serving experience.
• High school graduate.

Additional Skills and Qualifications

• Ability to understand Guests’ service needs.
• Ability to be well organized, maintain concentration and think clearly when providing service to Guests.
• Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
• Ability to converse calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
• Ability to transport food and beverages to Guests.
• Ability to perform job functions with minimal supervision.
• Ability to assemble and disassemble linen, china, flatware, and glassware to banquet standards.
• Ability to work cohesively with co-workers and other departments as part of a team.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Ordinance and the California Fair Chance Act.

Equal Opportunity Employer

The Hilton Woodland Hills/Los Angeles is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call 818 595 1000 to let us know the nature of your request.