On Call Banquet Server

TPG Hotels & Resorts; Fort Lauderdale (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hotel discounts

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Descrizione del lavoro

TPG Hotels & Resorts is seeking a Banquet Server to deliver exceptional service during events, banquets, and special occasions. You will work with event coordinators, kitchen staff, and other team members to ensure a seamless and memorable guest experience.

The role requires strong customer service, the ability to work in a fast-paced environment, and knowledge of food safety practices. Evening, weekend, and holiday availability is often required.

Competenze

• Minimum, or preferred, experience in banquet service or similar role.
• Strong customer service and communication skills required.
• Ability to work in a fast-paced environment and stay calm under pressure.
• Knowledge of food safety and hygiene practices recommended.

Mansioni

• Set up and prepare banquet spaces including tables, chairs, linens, and equipment.
• Greet guests and provide information on menu items and dietary needs.
• Maintain table appearance and clear plates, glassware, and utensils promptly.
• Coordinate with kitchen staff for timely and accurate food delivery.
• Communicate with other servers and event coordinators for smooth service.
• Handle guest requests and resolve concerns courteously and efficiently.
• Follow health, safety, and alcohol service policies.
• Assist with post-event cleanup and equipment storage.

Conoscenze

Customer service

Communication

Interpersonal skills

Food safety knowledge

Flexibility

Descrizione del lavoro

The Banquet Server plays a crucial role in delivering exceptional service during events, banquets, and special occasions. This position involves providing efficient and courteous service to guests, ensuring a positive and memorable experience. Banquet servers collaborate with event coordinators, kitchen team, and other staff members to deliver seamless and professional service.

What You’ll Be Doing

• Set-up and Preparation:
• Arrange tables, chairs, linens, and other event equipment according to the event plan.
• Ensure that the banquet area is clean, organized, and visually appealing before guests arrive.
• Confirm menu details, room layouts, and special requests with the event manager.
• Guest Service:
• Greet and assist guests in a friendly and professional manner.
• Provide information about menu items, allergies, and special dietary requirements.
• Ensure guests' needs are met and promptly address any concerns.
• Table Maintenance:
• Monitor and maintain the cleanliness and appearance of tables throughout the event.
• Clear empty plates, glassware, and utensils promptly to ensure a tidy dining environment.
• Set up and replenish buffet stations if applicable.
• Coordinate with the kitchen staff to ensure timely and accurate delivery of food items.
• Communicate effectively with other banquet servers to maintain smooth service.
• Work closely with event coordinators to address any last-minute changes or requests.
• Professionalism:
• Adhere to grooming and uniform standards.
• Maintain a positive and professional attitude at all times.
• Handle guest requests and complaints with courtesy and efficiency.
• Safety and Compliance:
• Follow health and safety regulations, including proper food handling and sanitation practices.
• Adhere to alcohol service policies and ensure responsible serving practices.
• Report any safety hazards or issues to the appropriate personnel.
• Post-Event Clean-up:
• Assist in breaking down event setups and returning the venue to its original condition.
• Clean and store equipment properly after use.
• Complete any required paperwork or checklists related to the event.

What You Bring

• Previous experience in banquet service or a similar role is preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Knowledge of food safety and hygiene practices.
• Flexibility to work evenings, weekends, and holidays as required.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.