On-Call Banquet Server

TPG Hotels and Resorts; Atlanta (GA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

TPG Hotels and Resorts in Atlanta, GA seeks a dependable banquet server to deliver exceptional guest experiences during events. You will set up banquet rooms, assist with service, and maintain cleanliness and organization throughout events.

Responsibilities include serving plated meals, buffets, and beverages, clearing and resetting tables, and collaborating with the Banquet Manager and kitchen staff. A minimum of 1 year in banquet/food-service is required, with strong customer service skills.

Qualifications

• Minimum of 1 year of previous banquet, catering, restaurant, hotel, or food-service experience.
• Previous hotel banquet experience is preferred.
• Strong customer-service and communication skills.
• Ability to work effectively as part of a team.
• Ability to remain professional and composed in a fast-paced environment.

Responsibilities

• Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Provide prompt, courteous, and professional food and beverage service to guests.
• Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.
• Clear and reset tables throughout events while minimizing disruption to guests.
• Maintain cleanliness and organization of banquet areas, service stations, and equipment.
• Assist with banquet room breakdown and cleanup following events.
• Communicate effectively with the Banquet Manager, kitchen staff, and other team members.
• Respond to guest requests and questions in a professional and helpful manner.
• Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.
• Handle china, glassware, silverware, and banquet equipment carefully.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication skills

Teamwork

Job description

• Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Provide prompt, courteous, and professional food and beverage service to guests.
• Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.
• Clear and reset tables throughout events while minimizing disruption to guests.
• Maintain cleanliness and organization of banquet areas, service stations, and equipment.
• Assist with banquet room breakdown and cleanup following events.
• Communicate effectively with the Banquet Manager, kitchen staff, and other team members.
• Respond to guest requests and questions in a professional and helpful manner.
• Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.
• Handle china, glassware, silverware, and banquet equipment carefully.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned by management.

Essential Responsibilities

• Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Provide prompt, courteous, and professional food and beverage service to guests.
• Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.
• Clear and reset tables throughout events while minimizing disruption to guests.
• Maintain cleanliness and organization of banquet areas, service stations, and equipment.
• Assist with banquet room breakdown and cleanup following events.
• Communicate effectively with the Banquet Manager, kitchen staff, and other team members.
• Respond to guest requests and questions in a professional and helpful manner.
• Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.
• Handle china, glassware, silverware, and banquet equipment carefully.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned by management.

Qualifications & Requirements

• Minimum of 1 year of previous banquet, catering, restaurant, hotel, or food-service experience required.
• Previous hotel banquet experience is preferred.
• Strong customer-service and communication skills.
• Ability to work effectively as part of a team.
• Ability to remain professional and composed in a fast-paced environment.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, and move banquet supplies and equipment as required.
• Must be available to work a flexible, on-call schedule, including evenings, weekends, and holidays as event schedules require.
• Must comply with all applicable food safety and alcohol-service requirements.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, push, pull, and lift.
• Ability to carry trays and banquet equipment safely.
• Ability to lift and carry items weighing approximately 25–50 pounds, as required.

What We’re Looking For

We are seeking a dependable and service-oriented individual who takes pride in creating a positive guest experience. The successful candidate will be comfortable working varied event schedules, demonstrate strong attention to detail, and consistently represent the hotel in a professional manner.