On-Call Banquet Captain

Accor Hotels; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join an established industry player as an on-call Banquet Captain, where your passion for service will elevate events to unforgettable experiences. In this dynamic role, you will lead the setup and execution of special occasions, ensuring every detail is perfect. Your ability to coordinate with various teams and maintain high standards of service will be key to creating lasting memories for guests. If you thrive in a fast-paced environment and have a flair for hospitality, this is the perfect opportunity to shine in a vibrant and elegant setting.

Qualifications

• Experience in luxury hospitality is essential for this role.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead and oversee banquet events, ensuring smooth execution.
• Coordinate with various departments for event setup and delivery.
• Maintain cleanliness and organization of event spaces.

Skills

Customer Service

Event Coordination

Team Leadership

Flexibility

Education

High School Diploma

Bachelor's Degree

Job description

Company Description

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.

Job Description

Step into the spotlight as our on-call Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

• Maintain good rapport with clients.
• Coordinate the delivery of requested equipment and food for meeting rooms with other departments.
• Oversee setup and implementation of resort special events.
• Coordinate with Food & Beverage outlining all needs for events.
• Attend all functions, managing staff for the event, overseeing smooth implementation.
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
• Communicate changes to banquet staff.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Coordinate with the Event Management and Sales team on the setup of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards. Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens.
• Break down function areas as scheduled in accordance with departmental procedures.
• Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teams.
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
• Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
• Perform other duties as assigned, including assisting other departments on an as-needed basis.

Qualifications

• Experience at a luxury hospitality property.
• High school Diploma or equivalent education, Bachelor's Degree preferred.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $17.00 per hour, plus tips.

Schedule: On-call.