Omnichannel Strategy Lead - Clinical & Digital Experience

CVS Health Corporation; United States; Remote; USD 83,000 - 183,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health Corporation in the United States seeks a Senior Manager, Omnichannel Commercialized Solutions, to define and drive our omnichannel strategy across digital order journeys, customer tools, education, and clinical interventions.

You will lead a small team, partner with product, technology, operations, analytics and marketing, and translate insights into measurable value for patients, customers, and the enterprise.

Qualifications

• 5+ years in healthcare strategy, management consulting, or healthcare technology.
• 2+ years of experience leading and developing colleagues.
• 3+ years of experience in business case development, roadmaps, or bringing technology solutions to life.
• Travel – ability to travel up to 10% of time.

Responsibilities

• Lead market research and opportunity evaluations to identify needs and growth areas.
• Develop strategic perspectives on clinical intervention opportunities and commercial viability.
• Influence priorities through data-driven analyses and executive-level recommendations.
• Lead diagnosis, solution development, and planning of strategic initiatives.
• Create business cases and value propositions for internal and external stakeholders.
• Partner cross-functionally with product, technology, operations, and analytics.
• Develop executive narratives and presentation materials.
• Lead, mentor, and develop high-performing team members.
• Balance strategic leadership with hands-on contribution.

Job description

CVS Health Corporation in the United States seeks a Senior Manager, Omnichannel Commercialized Solutions, to define and drive our omnichannel strategy across digital order journeys, customer tools, education, and clinical interventions.

You will lead a small team, partner with product, technology, operations, analytics and marketing, and translate insights into measurable value for patients, customers, and the enterprise.